Privacy Policy

Data Protection Privacy Statement

Your privacy is important to us. We will only use the information that we collect about you lawfully. You confirm that you will only enter information about yourself and those in your party and that such information is true.

In order to process your booking, to provide your trip and to help us give you a more personal service, we need to collect certain personal details from you. These details will include, where applicable, the names and contact details of party members, payment details and special requirements such as those relating to any disability or medical condition which may affect the trip arrangements and any dietary restrictions. If we need any other personal details, we will tell you before we obtain them from you.

We need to pass on your personal details to the companies and organisations who need to know them so that your trip can be provided (for example your hotel, other suppliers, our bank). Such companies and organisations may be outside the European Union, as your trip is to take place and involves suppliers in Sudan.

We would like to store and use your personal details for future marketing and trip review purposes. All details you give us in connection with your booking will be kept by us, but we will use only names and contact details for marketing purposes. If you do not want us to do any of these things, please let us know as soon as possible.

You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will respond to your request within 30 days of receiving your request. If you believe that any of your personal details which we process are inaccurate or incorrect, please contact us.

Our staff, customers and suppliers may take photographs and video footage of trips in progress, including pictures of our customers. These pictures may be used in future marketing materials and stored physically and digitally. If you do not wish for you and your party to be filmed or for your pictures to be taken or used in this manner, please advise your tour leader and/or the photographers at the start of your trip.

Discover Sudan! strives to protect its clients' personal information and privacy; we do not guarantee the security of any information you disclose online and you do so at your own risk. You acknowledge that you are aware of security and privacy limitations inherent to the internet environment.

 

Cookies

Cookies are small pieces of information which are stored on your computer's hard drive. We use these cookies on a limited basis to ensure you receive the correct tour information. We think that using cookies in this way is beneficial as it means that once your identifying code is stored you do not need to identify yourself each time you return to the site. Other than this, we do not store personal information in the cookie or use it for any other purpose.

 

Website Traffic

Discover Sudan! uses a Web based analytics software service to analyse traffic on this website including information such as overall visitors, referrer information, time/day visits, visits to individual tours and dossiers downloaded. This software service does not collect personal information such as name, address or email.

 

Contact us

If you have any concerns about the content of this privacy statement or any personal information Discover Sudan! holds about you please email us: contact@discoversudan.de.